Product Department Loop
5 managed loops
Open reviews
0
Blocked loops
0
Product decisions start from validated customer pain instead of scattered requests.
Preview mode — rich sample data is shown here so you can see the Hermes Brain flow before connecting your own project.
Preview mode — sample data is illustrative and resets with the hosted build.
Management
Hermes Brain receives business events, chooses the right Loopgraph loop, and keeps human owners accountable for approvals, blockers, and metrics.
Hermes events
0
Durable routing receipts
Open escalations
2
Cases and management decisions
Waiting approval
15
Human judgment required
Unhandled problems
0
Missing or unmatched loops
Company Brain Overview
Hermes Brain listens for events, asks Loopgraph for eligible routing cards, chooses the right loop, and records every decision back into Loopgraph.
Hermes event intake
Provider webhooks, lifecycle callbacks, schedules, and manual events terminate at Hermes before any loop can run.
Bounded routing
Hermes receives a normalized envelope and Loopgraph routing cards, then Loopgraph validates the selected route before queueing work.
Human Governance
Approvals, policy exceptions, and customer-facing actions stay accountable to named owners.
Hermes Routing Operations
Events
0
Problems
0
Unhandled
0
Human choice
0
Jobs
0
Eval failures
0
No Hermes routing events received yet
Once provider webhooks terminate at Hermes and the router skill submits decisions, this table will show real event receipts, business problems, selected loops, validation state, queue/run status, and correction history. The examples below are illustrative only.
| Example Event | Signal | Expected Route | Human Owner | Rollout |
|---|---|---|---|---|
| feedback.repeated_theme_detected | Support, CRM, and product usage show the same customer pain | Product / Feedback Clustering | Product lead | Shadow → problem brief |
| release.measurement_window_closed | Feature adoption, support load, and release notes are ready | Product / Release Learning | Product lead | Draft learning review |
| campaign.performance_anomaly | CAC rises while qualified conversion falls | Marketing / Ads | Growth lead | Shadow → recommend |
| content.brief_approved | Approved evidence and reviewer arrive from a content system | Marketing / Content Creation | Content lead | Draft for review |
| page.conversion_drop | Ambiguous landing-page signal with missing campaign mapping | Human choice or unhandled problem | Marketing operator | Ask before route |
Problem inbox
Grouped by durable business problem, not by duplicate webhook deliveries.
No business problems have been opened by Hermes yet.
Routing catalog
Active LoopSpecs Hermes may choose after deterministic eligibility.
No materialized routing cards yet.
Hermes webhook routes
Non-secret route plan derived from materialized routing contracts.
loopgraph-lifecycle-events
loopgraph · deliver log
loop.route.accepted, loop.run.started, loop.run.completed, loop.review.required, loop.run.failed, loop.escalation.created, loop.outcome.recorded, loop.problem.unhandled
Department Management Loops
Each department loop manages specific workflow loops and rolls evidence back into the company brain.
ready
Marketing Department Loop
5 managed loops
Open reviews
0
Blocked loops
0
More qualified activated or paying customers from channels that can scale without degrading cohort quality.
Customer Success Department Loop
7 managed loops
Open reviews
2
Blocked loops
0
At-risk revenue gets faster human attention without generic customer communication.
Sales Department Loop
5 managed loops
Open reviews
0
Blocked loops
0
Sales spends time on accounts with real potential and clear next actions.
Engineering Department Loop
6 managed loops
Open reviews
2
Blocked loops
0
Maintainers spend less time sorting issues while security-sensitive items reach the right owner faster.
Ops / Finance Department Loop
5 managed loops
Open reviews
2
Blocked loops
0
Operational work moves faster without bypassing policy or audit requirements.
HR / Talent Department Loop
5 managed loops
Open reviews
2
Blocked loops
0
Hiring teams reduce candidate drop-off and make decisions with better evidence.
Legal / Compliance Department Loop
5 managed loops
Open reviews
4
Blocked loops
0
Contract review cycles speed up while legal judgment stays focused on material risk.
Custom Department Loop
1 managed loops
Open reviews
0
Blocked loops
0
A custom operating loop becomes explicit enough to run, review, and improve.
Weekly management summary
Run the management cron or simulate escalation cases to populate rollup data.
Active loops are producing useful traces. The highest leverage decision is whether to scale the marketing campaign test after downstream quality is verified.
Decisions needed
Approve campaign test spend cap
Decide whether to increase loop autonomy after two clean runs
Human Governance
Customer-facing actions require separate approval.
Policy exceptions create accountable review work instead of silent execution.
Escalations keep owner, deadline, confidence, and unresolved questions attached.
Management Metrics
Blocked loops
0
Decision latency
1d
Unresolved deps
2
Improvement items
Add downstream quality guardrail
Track human review minutes
Tighten verification rubric
Tighten verification rubric
Tighten verification rubric
Tighten verification rubric
Tighten verification rubric
Tighten verification rubric
Tighten verification rubric
Tighten verification rubric
Tighten verification rubric
Tighten verification rubric
Tighten verification rubric
Tighten verification rubric
Escalation cases
Persisted cases from CLI simulate runs in .loopgraph/cases/
Run `npm run loopgraph -- simulate ...` to create typed escalation cases.